Privacy policy
1. WHAT INFORMATION WE COLLECT
When registering to use this website, the Customer will be asked to create a password. The Client must keep it strictly confidential, not revealing it or sharing it with third parties. The Customer is fully and exclusively responsible for the use of his password, as well as any orders placed with it, even without his knowledge.
When browsing our website, you are also given the possibility to subscribe to our newsletter, for which we collect some of your Personal Data, such as name and email, which will be treated to receive information about the brand, namely: institutional and marketing communications, news , exclusive campaigns, event invitations, etc.
In the case of Users who make purchases online, the necessary elements will be collected to carry out the entire online commercial transaction and future communications in order to ensure the best customer service, such as full name, e-mail, TIN and telephone contact. .
We also collect information resulting from your use of our website, or the communications we send you, allowing you to highlight articles or services that may be of interest to users and to monitor the performance of the site, knowing which pages are most popular, the method of linking between pages more effective, or to determine why some pages are receiving error messages. These processes are used only for the purposes of creation and statistical analysis, without ever collecting personal information.
2. USE AND PURPOSES OF THE PROCESSING OF PERSONAL DATA
2.1 - Byfly uses Personal Data for the following purposes:
- User contact management;
- User billing and collection;
- User registration on the Byfly website;
- Allow access to restricted areas of the Byfly website, according to previously established terms;
- Ensure that the website meets the needs of the User, through the development and publication of content appropriate to the interests and requests expressed by the User, improving the search capabilities and functionality of the platforms and obtaining associated or statistical information regarding the User type profile (analysis of consumption profiles).
2.2 - We may use the data to carry out studies that allow us to improve the service we provide to our customers.
2.3 - Byfly will also be able to send you communications about news and events of the brand. You can stop receiving our communications at any time. To do so, simply click on the link available at the bottom of the newsletters or send your request to info@byfly.pt.
3. WITH WHOM WE SHARE YOUR DATA
We share your Personal Data only with companies and related services within the Byfly universe.
4. RESPONSIBLE FOR TREATMENT
The person responsible for the processing of Personal Data is Byfly who provides the service and who in the context decides which Data is collected, the means of processing the Data and for what purposes they are used. You can be contacted through the following address: info@byfly.pt.
The Data Protection Officer, who is the entity responsible for the implementation and verification of this Privacy Policy, as well as for the definition of clear rules for the treatment of Personal Data, ensuring that all those who entrust us with the treatment of their Personal Data are aware of the how Byfly treats data and what rights they have in this matter. Byfly can be contacted through the following address: info@byfly.pt.
5. YOUR RIGHTS
The company Byfly informs you that the User has the right of Access to Personal Data concerning him, as well as its rectification, deletion and portability. You also have the right to limit your treatment, as well as to oppose it.
6. HOW TO EXERCISE THEM
If you do not agree with the terms in which your Personal Data is being processed, you can exercise the rights set out in the previous chapter by communicating to the person responsible for the processing of Personal Data indicated in point 4. You can also submit your complaint to the Authority National Control - CNPD.
7. SECURITY OF INFORMATION
We work with a focus on the security of your data by adopting the appropriate technical and organizational security measures to protect our Users from unauthorized access, alteration or destruction of data, or unauthorized disclosure of your information held by us.